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Launched today: the Guidelines for Resolution of Problems with Water Systems

By Susan M. Davis, Executive Director

Improvement International 8.5 X 11 Newsletter-PRINTToday we are proud to launch the report on Guidelines for Resolution of Problems with Water Systems Executive Summary. This report addresses a widely ignored question in international development: what should be done when an implementing organization finds out (e.g., through post-implementation monitoring) that a water system they built is no longer providing services?  Rehabilitation of infrastructure, the common response, if any, is not enough.

Ideally, resolution activities should be a bridge to sustained, locally-led services. While implementing organizations have a responsibility at a certain level, the goal is for governments to lead the way in ensuring water services for everyone in their countries. These guidelines, approaches, and models are intended to move implementing organizations toward that common goal.

The ultimate goal of these guidelines is to encourage actions that will improve the probability of sustained water services for people in developing countries.

We are grateful to the Wallace Genetic Foundation and other donors for funding this research; to David Douglas for his intense interest in this topic; to Jennifer Platt, Anna Summer, Hannah Cox, and Anne Wright for support with the research; Kelly Alexander, Katie Scolari Borden, Patricia S. Davis, Sean Furey, Katherine Robb, and Elynn Walter for thoughtful review and comments on the methodology and content; the many interviewees who took time to share their experiences; and the participants in the Resolution Workshop in February 2014. We also thank WASH Advocates and Global Water Challenge for hosting a series of webinars on resolution.

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1 Response

  1. Dr. Steven Benscheidt

    This is a universal problem. We set up systems and the NGO’s inspected them for 5 years to ensure all is well, and then when you look at them years later there are problem that could have been fixed early. We have noticed this in Nicaragua for the American, Spanish, Japanese, Soviet Union and other country supported projects. District 5450 is doing a VTT grant for inspectors that not only periodically test the water but also have the ability to direct the communities where to go for repairs and/or this entity will be able to provide the service/materials. The mayor (governor of the state), the community will pay part of the fees for this service, and income is also made from being the delivery person for materials. (There is no UPS/Amazon, etc to deliver quality valves, calcium chloride, etc in this and other others)

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